Mike Tech Show – Podcast – #464 – 06-27-13

June 28, 2013 | Posted by Mike

A WiFi problem, website may be compromised, system infection stories, getting space back on SBS 2008 and SBS 2011, listener voicemail and email

(34 minutes)

Sponsor –

Show #464 Notes

Show Links –

Some of the songs on this program were provided by Magnatune.com

[For help with your systems call MHS Consulting – 215-253-4322]

Chris says:

June 29, 2013 at 8:42 am

Mike – the link to the Huge Collection of Free Microsoft eBooks you posted is throwing up an error. I checked the link I emailed you at it is working.
Keith Albright says:

July 2, 2013 at 10:54 am

Mike – You asked about web-based repair ticketing system. For a very simple yet effective solution, I like OSTicket (http://osticket.com/)
I use it for my day job and on my consulting business website. I like that the user does not have to be registered to open a ticket (helpful for new customers)
I also looked at OTRS (http://www.otrs.com/en/) which is very robust and I believe has an iOS app to manage tickets. It was overkill for me though.

Hope that helps.

Keith
Mike says:

July 3, 2013 at 10:40 am

I just fixed the link. Thanks.
Shane T says:

July 26, 2013 at 1:28 am

I believe the virus on the VAIO was the UKASH virus. The situation you describe sounded a lot like the video Carey made about virus removal.